Privacy Policy

Last Updated: May 1, 2026

1. Overview

Agent Market ("the Platform," "we," "us," "our") values user privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information. By using the Platform, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

  • Registration data: email address, display name, password (stored encrypted);
  • Identity verification: government ID information if KYC is required;
  • Transaction data: deposit/withdrawal addresses, transaction records;
  • Communications: support ticket content, customer service interactions.

2.2 Automatically Collected Information

  • Device information: browser type, operating system, device identifiers;
  • Log data: IP address, access time, pages viewed, activity logs;
  • Cookies and similar technologies: to maintain sessions and improve experience.

2.3 Information from Third Parties

  • Basic profile information from OAuth providers (Google, X);
  • Public blockchain data (deposit/withdrawal transaction records).

3. How We Use Information

We use collected information to:

  • Provide, maintain, and improve Platform services;
  • Process transactions and manage your account;
  • Verify identity and prevent fraud and security threats;
  • Comply with legal and regulatory requirements;
  • Send service notifications, system announcements, and marketing communications (you may opt out of marketing);
  • Conduct analytics to optimize Platform functionality and user experience;
  • Enforce our Terms of Service and other policies.

4. Information Sharing

We do not sell your personal information. We may share information in these circumstances:

  • Service Providers: With third parties that help operate the Platform (e.g., cloud services, payment processors);
  • Legal Requirements: When required by law, court order, or legitimate government request;
  • Safety & Protection: When necessary to protect the rights, property, or safety of the Platform, users, or the public;
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

5. Data Storage & Security

5.1 Your data is stored on secure servers with industry-standard encryption and security measures.

5.2 We retain personal information for as long as necessary to provide services or as required by law.

5.3 While we implement reasonable security measures, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Cookies

We use cookies and similar technologies to:

  • Maintain your login session;
  • Remember preferences (e.g., language selection);
  • Analyze Platform usage and performance;
  • Provide a personalized user experience.

You may manage cookies through browser settings, but disabling cookies may affect Platform functionality.

7. Your Rights

Subject to applicable law, you may have the right to:

  • Access personal information we hold about you;
  • Correct inaccurate personal information;
  • Request deletion of personal information under certain conditions;
  • Object to or restrict certain data processing activities.

Please note that we may be unable to fulfill certain deletion requests to comply with legal obligations, resolve disputes, or enforce agreements. To exercise your rights, contact us through the ticket system.

8. Children's Privacy

The Platform is not intended for individuals under 18. We do not knowingly collect personal information from minors. If we learn we have collected information from a minor, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and stored on servers outside your country of residence. By using the Platform, you consent to such transfers.

10. Policy Changes

We may update this Privacy Policy from time to time. Updated policies will be published on the Platform. Continued use constitutes acceptance. We will notify you of material changes via in-app notification.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us via:

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